Planning and optimization
For construction project planners and executors and contractors, time is money, so completing a job on time and on budget becomes a vital objective for the health of the business.
With IClass FS, managers spend less time on workforce management tasks such as selecting the ideal worker for each task, checking and supervising completed tasks, and monitoring costs, such as fuel spent on travel and materials used for construction or maintenance.
Time spent in the field is also reduced because workers use the mobile module to record all this information during their daily work, and this information is displayed online to company management and board members through consolidated reports and indicators.
With the use of the IClass FS system, managers in the telecommunications segment will be able to:
- Ensure sufficient resources for the company's operations, demonstrating the necessary capacity to carry out activities.
- Quickly and thoroughly analyze work completion by capturing information in the field, evaluating how much each worker spends on each specific job
- Provide proof of service execution through a scanned document that can be sent to the customer with photos and signature.
- Reduce mileage traveled and fuel costs by analyzing the routes taken by workers.
Main features of the software for contractors that will optimize your field management
Increase the productivity of your teams
View teams and the service order online, on panels and maps, with the possibility of configuring electronic fences.
Increase customer and employee satisfaction
Perform intelligent scheduling of the service order online considering the routes of the teams, with the display of a ranking of the best technicians and the division by service area, skills and work schedules.
Reduce operating costs, increasing the margin for each contract.
With the software it is possible to monitor and configure terms of commitment, service level goals, technical support and contractual terms of your customers.
Gain greater control and prioritization of the organization's needs
IClass FS uses information from the field force to determine the work capacity of the technical team according to items such as geography, time and type of service.
Tracking maintenance performed on all equipment
The System allows the configuration of recurring calls, associated with the activities of the maintenance plans agreed with each customer and equipment.
Mobile Module for External Staff
The mobile module eliminates the need for your external team to fulfill a service order using a paper or spreadsheet, and offers a platform for your external team
Get to know our solutions for your company up close
Need a tool to help you control your operations and monitor your field teams?
Don’t miss out on a closer look at IClass FS. The presentation is quick, conducted via video, and can be expanded to suit your needs. Contact us and let our team demonstrate all the benefits of our solutions through an online presentation of IClass FS. Please include your most convenient times in the message field.
Need a tool to help you control your operations and monitor your field teams?
Don’t miss out on a closer look at IClass FS. The presentation is quick, conducted via video, and can be expanded to suit your needs. Contact us and let our team demonstrate all the benefits of our solutions through an online presentation of IClass FS. Please include your most convenient times in the message field.
©2023 IClass Sistemas -All rights reserved