The solution for field services and maintenance management integrated with SAP Business One
Discover IClass One
IClass One is field management software that integrates all IClass solutions for managing external activities carried out in the field with the main SAP Business One modules. With this solution, it is possible to efficiently manage the entire operational team, organizing external activities such as work orders, tickets, deliveries and maintenance. Technicians or employees will have access to information such as materials used, equipment used, machine indicators and photos, all in a transparent and integrated way with SAP Business One. Simplify field management with IClass One.
We are partners with SAP, a global leader in business management software
Key features to optimize your Field Management
Dashboards, Indicators and Maps
The system provides indicators and real-time team insights on dashboards and maps throughout the entire service cycle for scheduled services.
Mobile Module
The mobile module eliminates the need for your field team to fulfill a service order using paper or a spreadsheet, and provides a platform for your field team
Maintenance and Recurring Services Plan
Many operations require software that manages maintenance plans or recurring services in a truly automatic way.
Intelligence in
Scheduling
With scheduling intelligence, IClass FS displays qualified professionals at the time of scheduling, according to each technician’s role and location.
Inventory Control
Assets and Fleets
The IClass FS stock and inventory control module automates all tracking of what is being installed or has been spent by the field team.
Custom Forms
IClass FS understands the different operational needs of each company, which is why service order forms are flexible and parameterized.
Predictability of
Demand for Services
Assessing the balance between service demand and the company’s available workforce is one of the biggest challenges in the operational area.
Contract Management and SLA
IClass FS intelligently manages service contracts and SLAs through flexible scaling based on the type of service.
Communication with
the Customer
With IClass FS, communication with customers is improved, resulting in higher quality services, customer satisfaction and loyalty.
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Content about management, improvements and productivity of companies from different verticals
IClass One for Maintenance Areas
IClass One is used by different market segments and industries.
Our customers use our field management solutions integrated with SAP Business One in their companies on a daily basis. The diversity of segments we serve reinforces our commitment to developing a robust system capable of bringing together the best practices from different industries and meeting the expectations of companies of different sizes. With our solutions, your company can optimize field management and maximize productivity.
Would you like more information about our solutions? We look forward to hearing from you, we are here to help.
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